Customer satisfaction and business growth depends on efficient sales order processing and order management. Orders can arrive from retail stores, through your contact centres, online, by email or post. Capturing and processing them can be costly, time-consuming and prone to error.
Having a reactive order processing system means your products are dispatched quickly, efficiently and correctly every time. This not only generates revenue quicker but improves customer relations and encourages repeat business.
Our order management systems enable you to manage your sales order process from initial order placement right through to refunds and returns; together with inventory management along the way. We draw on our multi-sector experience and always work closely with you to understand your business so we can provide solutions that deliver a real competitive advantage.
Based in the UK, our teams are expert in taking the best of your existing systems and integrate them with modern ERP software to develop easy to use tailored solutions that will delight your customers.
We develop in a variety of operating environments and have particular expertise in integrating bespoke software to the standard specifications of major vendors like SAP, Oracle, IBM and Microsoft. We can also develop cloud and managed systems that can reduce your investment in new hardware significantly.