KFA Connect integrates Shopify Plus eCommerce using BPA Platform for French Connection.
Codeless Platforms have released a case study for the French Connection eCommerce integration project.
KFA Connect were delighted to help French Connection with phase one of their integration requirements – you can read more about the first phase of their eCommerce integration project here.
The Project
To integrate four new Shopify Plus eCommerce websites (French Connection UK, US & EU and Great Plains) with ‘Options’, French Connection’s existing customer service & warehouse fulfilment solution.
Download the full Case Study brochure
The Requirements
The requirements were split into stages, priority one integrations included:
- Order feeds
- Stock feeds
- Returns information
Technical documentation was also required detailing the:
- The new integrations between Shopify and Options
- The whole solution (following delivery of the new integrations)
The Challenge
Integrating with a bespoke system to a challenging timescale, at the busiest time of year was not going to be easy, but the KFA Connect team were determined this would not affect the success of the project.
Options has worked well for French Connection for many years; however, the solution did not integrate with Shopify Plus.
We approached this phase of the project in a logical way. By asking the right questions in order to familiarise ourselves with the Options solution and to learn how best to push and pull data from the solution.
The project’s success would rely on many different teams working closely together, the Options team, the Shopify Plus partner, Velstar and the wider French Connection team.
The project was time-sensitive with tight deadlines. French Connection’s go-live dates were planned so that all four of the new websites and the relevant integrations were live in time for Black Friday.
The KFA Solution
KFA spent time gathering the full customer requirements, quickly gaining the knowledge of how the Options solution was used within the business.
It was decided that the best approach would be to implement and utilise BPA Platform (an automation toolkit from Codeless Platforms) to integrate the new Shopify Plus eCommerce stores with Options.
KFA developed tasks in BPA Platform to allow the following data to pass between the systems:
- Orders from Shopify Plus (4 sites) > Options
- Order updates from Options > Shopify Plus
- Returns from Options > Shopify Plus
- Returns/Refunds (response message) Shopify > Options
In addition to the tasks written in BPA Platform, KFA Connect also wrote bespoke code to send stock information from Options > Shopify – to ensure stock levels are accurate in the eCommerce sites.
KFA provided project management & full documentation to support the delivered solution, project status reporting, development and test of new integrations.
The Outcome
The KFA team developed a good working relationship with the customer, and with the other external provider’s teams at Options and Velstar.
The four Shopify Plus websites went live with a staggered approach and were monitored closely to ensure the transition was smooth.
The sites were all live in time for Black Friday/Cyber Monday sales in the US, UK and EU.
The project was a success, the solutions were developed and delivered on time and to budget.
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