French Connection
French Connection run a SAP ERP, featuring extensive integrations to forecasting, manufacturing, accounting, and critically for this project, inventory and financial integration with Oracle Retail-J POS.
It was decided that in order to maintain compatibility with the SAP ERP and existing integrations that the integration from Shopify POS should appear to the existing software stack exactly as the Retail-J integration did.
As part of the design process it was requested that provision of sales data in a format suitable for integrating with Microsoft Power BI be added to the brief.
The result was a huge success.
“I have personally had the pleasure of working with KFA Connect’s team for the past two years, and they have consistently demonstrated their commitment to our success. The team’s expertise and dedication to providing first-class development and integration services have significantly improved our company’s operations.
What sets KFA Connect apart is their proactive approach.
They not only resolve issues promptly but also take the initiative to identify potential challenges before they become issues. This proactive mindset has saved us valuable time and resources while ensuring that our IT environment remains operational.
I highly recommend KFA Connect to any business. Their professionalism, technical proficiency, and exceptional customer support make them an invaluable partner for French Connection.”
Vim Juneja,
IT Director
Vodafone UK
The project was to design and develop a new distribution override system.
The requirements included providing a system infrastructure for distribution savings of £1million per annum and ways to reduce distribution costs across all channels.
The new solution needed to integrate with existing order management and warehouse systems and provide a reporting suite to measure cost savings achieved.
The result was a huge success.
“KFA has helped to provide solutions to our distribution costs. We have seen many thousands of pounds saved this year by ensuring orders were on the most cost-effective and appropriate service.”
“They have built and provided a framework for next year’s budget challenge of £1m saved from our total forward logistics costs.”
Gareth Williams,
Senior Strategy & Planning Manager
Unicol
The project was to develop a new Magento 2 eCommerce website with data integration to the Unicol existing system.
The requirements included building an easy-to-use website to allow customers to purchase simple, configurable or bespoke products. The solution included the creation of an Application Programme Interface between the eCommerce web solution and the UNICOL database system.
The new solution provides a one-stop shop for UNICOL customers to access all UNICOL products and product information.
The outcome was a huge success with enhanced take-up of the eCommerce site, increased sales, customer satisfaction and engagement.
“KFA have been an extremely easy and helpful company to work with from the word go. No challenge was too tough and no task was too small and we most definitely gave them a fair few of both!
“They have produced a website that we are extremely proud of and one that has received positive feedback from launch, it features a modern design and provides an easy way to buy products, download brochures, get instructions, watch videos and more.”
“I couldn’t recommend KFA enough.”
Sophie Knight,
Marketing
French Connection
The project was to integrate four new Shopify Plus eCommerce websites (French Connection UK, French Connection US & French Connection EU and Great Plains) with Options, French Connection’s existing customer service & warehouse fulfilment solution.
The integration pushed and pulled order & stock feeds as well as returns information.
The project was a success and the relevant integrations for all four websites were delivered to a challenging timescale in time for Black Friday.
Future plans KFA Connect will be assisting French Connection with include EDI Feeds, replacing an existing event-driven process automation and job tool scheduling, assisting with the implementation of delivery management software, Shopify POS implementation and integrating their IBM i.
“Integration with our backend systems was absolutely critical to the success of the website replatform for the French Connection group. From those initial conversations about our unique challenges, all the way
through to post go-live support, KFA Connect have provided great knowledge, a positive and flexible solution-driven approach, and delivery of a high-quality programme of work.”
“It has been an absolute pleasure to work with the team at KFA. It was refreshing to partner with an organisation who were committed to learning how our business works and finding solutions that added real business value”.
“We look forward to working with KFA on future projects at French Connection”.
Stuart Hart,
French Connection
Bike It International
The project was to develop a new Magento 2 eCommerce website with data integration to the Bike It existing SAP Business One ERP system.
The requirements included building an easy to use website to allow their trade customers to search for and purchase motorbike parts using a VRN lookup and also accessories.
The new solution included the implementation and build of the Akeneo PIM system.
The outcome was a huge success with enhanced take-up of the eCommerce site, increased sales, customer satisfaction and engagement.
“We can now claim that finding an item for any make and model of motorcycle is now possible in just three steps.”
“Easy as 123 was our instruction to KFA Connect and that’s exactly what we got!”
Mark Richardson
Bike It, Purchasing Director
Norwood Aquarium
The project was to replace Norwood Aquarium’s IBM i with a new IBM i (v7.4) – essentially a modern version of the same product, as they had always found it to be reliable and their staff were familiar with it.
KFA also implemented a new DR (Disaster Recovery) solution for Norwood, including program & database backups which are held in the KFA Connect datacentre and also, maintaining and backing up that server.
The outcome was a huge success, with minimal disruption to the day-to-day running of the business.
“KFA upgraded our IBM i iSeries server. Constant updates throughout the project and their customer service is second to none.
Ensured the system worked fully before transitioning between servers and were there to provide help at any stage in the project.
From first enquiry to final delivery of the product, I cannot fault them at all.”
Sam Street
Norwood Aquarium, Sales Manager
The Jade Group
The project requirements were to develop a new eCommerce solution with ERP integration.
KFA designed a Magento eCommerce solution with B2B and B2C capabilities including the integration of customer-specific pricing, sales agent functionality and the ability to manage products and allow customers to purchase from catalogues.
“We have been pleased with the extent to which KFA have worked closely with us to further develop the website as we explore with them the improved functionality available in the Magento product.
You have shown that you are good at listening to our aspirations and developing solutions.”
Jeremy Meckiffe,
Director
Nutland Carpet Accessories
The relationship between Nutland Carpet Accessories and KFA goes back to 1998.
KFA provided the business with bespoke software to run their complex stock system & accounting software on the IBM iSeries hardware.
More recently we have also helped move Nutland to a new IBM i Power System in the cloud.
“KFA’s continued support in making sure we can operate efficiently day- to-day is invaluable.
They are lovely people to deal with, and they have never let us down.
I can’t recommend KFA services enough.”
James Smith,
Managing Director
Centaur Grain (now Openfield)
KFA implemented a new logistics IT system which improved and accelerated stock management and traceability. This also allowed enhanced tracking of market demands and trends.
The KFA solution featured seamless integration with the existing accounting system, real-time trading dashboard, sales and purchase contract management and an efficient haulage management system.
“By taking the decision to have a bespoke solution developed by KFA Connect, we have got exactly what we wanted without having to compromise any of our requirements.”
Malcolm Parkinson,
Managing Director
Mitutoyo UK
Mitutoyo engaged the services of KFA Connect to develop and integrate a new eCommerce site into their existing ERP system.
One of the requirements was to allow individual customers to access live stock figures and account specific pricing 24/7 and also included the facility to allow order, customer and stock information to flow seamlessly between the new Magento eCommerce site and existing ERP solution.
This required the creation of an API between the eCommerce web solution and existing ERP solution.
The outcome was enhanced accuracy and speed of data flowing to and from ERP system, reduced processing costs and enhanced take-up of eCommerce site resulting in enhanced customer satisfaction and engagement.
“KFA Connect deliver a first class service with a minimum of fuss.”
Graham Horne,
IT Manager
What others are saying about us...
“We went to KFA to deliver on our website.
It was very specific but they took to the challenge and delivered.
Small friendly team who have continued to support us.”
“Their experience and knowledge of building and maintaining our e-commerce site has been a great benefit to us.
They listen and understand our needs.
When they were asked to update our 3DS payment API to the latest version, the process and communications were great.”
“It has been a delight working with KFA.
Every single member of the team is friendly and very knowledgeable.
We had many online meetings which were efficiently project-planned to make the most of the time but in a very friendly and open way.
Their knowledge of ERP systems is extremely high and they could always find a solution to any tricky requirements that we came up with.
We would most certainly use them again and can wholeheartedly recommend them to any company looking for a professional-looking and efficiently written website and ERP system.”
“KFA really went above and beyond the call of duty.
They assured me that the site would be back online by Tuesday morning and they were as good as their word.”
“KFA have always gone above and beyond their duty, in order to understand our business and steer our solutions in the right direction”
“KFA are a very helpful team. We have been working closely in the development of their Order & Out software where they have been listening closely to what we actually need. It is clear in these early stages that this software could greatly streamline our processes”
